Welcome to Ping Me Happy! Your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our app, or interact with our services.
By using Ping Me Happy, you agree to this policy. We comply with both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), including amendments under the California Privacy Rights Act (CPRA).
1. Information We Collect
We may collect personal data in several ways:
- Identifiers: Your name, email, device ID, username, or IP address.
- Payment Information: Your billing data is processed through Stripe, Apple, or Google Play. We never store card details on our servers.
- Usage Data: This includes how you navigate our website, the content you view, and your preferences.
- Cookies: We use cookies and tracking tools to improve your experience. You can manage these in your browser settings.
2. How We Use Your Information
We use your data to:
- Provide and maintain our services
- Process payments
- Improve user experience and site functionality
- Communicate updates, offers, and important info
- Ensure safety, prevent fraud, and detect misuse
3. Your Privacy Rights
If you’re in the UK or EU (GDPR):
You have the right to:
- Access and correct your personal data
- Request deletion or restrict processing
- Object to processing for marketing
- Data portability (get a copy in a structured format)
To exercise these rights, contact us at ping@pingmehappy.com.
If you’re a California resident (CCPA/CPRA):
You have the right to:
- Know what personal data we collect, use, and disclose
- Request deletion of your data
- Opt-out of the sale or sharing of your personal data
- Correct inaccurate personal data
- Limit use of sensitive personal information
We do not sell or share your personal information for monetary gain.
To exercise your rights, email ping@pingmehappy.com.
4. Children’s Privacy
Ping Me Happy does not knowingly collect personal information from children under 13 without parental consent. If we discover data from a child without consent, we will delete it immediately.
5. Data Security
We use secure systems and encryption to protect your data. Even so, no online transmission is ever fully secure. We regularly review our practices to keep your information safe.
6. Payment Processing
All transactions are handled through Stripe, Apple (App Store), or Google Play, which follow strict data protection standards. Ping Me Happy never stores your payment details directly. We recommend reviewing their privacy policies for more info.
7. International Transfers
If you access our services from outside the UK, your information may be transferred to servers in other countries, including the United States. We ensure appropriate safeguards are in place when transferring data internationally, in compliance with GDPR requirements.
8. Third-Party Links
Sometimes, we may link to other websites. Those sites have their own privacy practices, which we do not control. Please review their policies separately.
9. Updates to This Policy
We may occasionally update this policy. Changes will be posted here with an updated date. Continued use of our services means you accept the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our Terms and Conditions, your rights, or our data practices, please get in touch:
Ping Me Happy
Suite 132, 123 Stratford Road, Solihull B90 3ND
Email: ping@pingmehappy.com
We’re happy to help!
Effective Date: 15 November 2024