Contact Us - Ping Me Happy would love to hear from you

Ping Me Happy - Business Licence (Plain-English Summary)

Important: The full, legally binding Ping Me Happy Business Licence Agreement v1.0 is available here: View Full Business Licence Agreement. By creating an account or continuing to use the Ping Me Happy platform, you agree to be bound by the full Business Licence Agreement. View Full Business Licence Agreement

View Full

This licence applies to businesses using Ping Me Happy and to anyone posting content through your account, including employees, customers, contractors, or other End-Users. By continuing, you confirm that you have authority to act on behalf of your business.

What You’re Allowed to Do

You may access and use the Ping Me Happy platform to create and manage branded AR Walls of Kindness, upload your branding, create and share Pings, and distribute content through the platform. You may run light, ethical promotions, such as discount codes or offers, provided they align with Ping Me Happy’s CSR and community-focused mission. You may purchase Pings and gift Pings using the admin dashboard and platform features.

Content and Ownership (Very Important)

All content uploaded to the platform, whether by you or your End-Users, including text, images, videos, animations, messages, and interactions, becomes the property of Ping Me Happy, except for your own logos and registered branding. By uploading content, you grant Ping Me Happy a worldwide, royalty-free right to store, display, adapt, reuse, promote, and commercialise that content as part of the platform and its marketing. No payments or royalties are owed for this use. Your logos and trademarks remain your property. By uploading them, you give Ping Me Happy permission to display them on your AR Wall and in platform-related demonstrations or promotion. We will not use your branding outside the platform without permission.

Brand Use Rules

You may only upload and use branding that you own or have explicit written permission to use. You must not upload third-party brands, logos, or trademarks without authorisation. We may request proof of permission. Unauthorised brand use may result in content removal, suspension, or termination of your account.

Payments, Pings, and Gifting

You may purchase Pings or credits through the admin dashboard. Pings may also be gifted using platform features or issued free of charge at Ping Me Happy’s discretion. Purchased or gifted Pings have no cash value and are non-refundable, except where required by law. You are responsible for how Pings are used through your account.

Your Responsibilities

You are responsible for all activity carried out through your account, including content posted by End-Users, safeguarding login credentials, and ensuring compliance with applicable laws, including advertising, intellectual property, and data protection rules. If an issue arises from content posted via your account, responsibility rests with your business, not Ping Me Happy.

Data Protection

You must comply with UK GDPR and applicable privacy laws. If you handle data relating to California residents, you must also comply with applicable California privacy laws, including CCPA and CPRA. Personal data must only be collected and used for platform purposes and with appropriate consent. Ping Me Happy may suspend or terminate access for data misuse or non-compliance.

Platform Availability and Liability

You must comply with UK GDPR and applicable privacy laws. If you handle data relating to California residents, you must also comply with applicable California privacy laws, including CCPA and CPRA. Personal data must only be collected and used for platform purposes and with appropriate consent. Ping Me Happy may suspend or terminate access for data misuse or non-compliance.

Suspension or Termination

We may suspend or terminate access where there is misuse of the platform, brand or IP violations, unlawful or harmful content, or non-payment. On termination, use of the platform must stop. Uploaded content remains owned by Ping Me Happy.

Legal Framework

This agreement is governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.

Acceptance

By clicking "I Accept", you confirm that you have read and understood this summary, that you have accessed the full Ping Me Happy Business Licence Agreement v1.0 available here: View Full Business Licence Agreement, and that you agree to be legally bound by it and have authority to bind your business.

Read More

Download Desktop App Create Business Wall

Your Trusted Partner in Celebration

Guaranteed Happiness | Trusted ⭐⭐⭐⭐⭐

Delivery Guarantee | Peace of Mind

Your Trusted Partner in Celebration

Guaranteed Happiness | Trusted ⭐⭐⭐⭐⭐

Delivery Guarantee | Peace of Mind

Get in Touch.
We’re Ready to Listen!

Phone No.
+44 121 5170690

Media Enquiries
media@pingmehappy.com

Address
Suite 132, 123 Stratford Road,
Solihull, B90 3ND, UK

Whatever you need, we’re here for you, so don’t be shy – reach out today! Because we believe in building meaningful connections with our customers, we make it as easy as possible to reach us.

Have a question, comment, or just want to say hello? Simply fill out the form, and one of the Ping team will get back to you. Since we aim to respond quickly, you won’t be left waiting around for an answer. Whether it’s something simple or more complex, we’re always ready to help.

Meanwhile, if you’re a journalist, blogger, or business looking to collaborate, our team can point you in the right direction straightaway. Prefer to browse before reaching out? Then take a look at our FAQs first, since many common questions are already answered there. However, if you can’t find what you’re looking for, that’s exactly what we’re here for.

If you’d rather not wait for a reply, feel free to connect with us on social media instead. As a result, you’ve got several easy ways to reach us, so pick whichever feels most convenient.

For press enquiries specifically, it’s worth heading to our Media Center instead, since that’s where journalists can find direct contact details. Similarly, businesses and charities can find everything they need on our Businesses and Charities pages.

Ultimately, no question is too small, and no message goes unread.