FAQs? We've Got You Covered.

Its a Forever Ping! Unlike traditional greetings cards that get thrown away a week later, your Ping stays on the Wall forever. You own that piece of Real Estate!

So, every Ping you post, send, or receive is tied to your personal wallet and individually numbered, so you’ll always know exactly which ones belong to you. Your personal wallet keeps track of every image and message you’ve shared and received, making it easy to manage, revisit, or update your Pings anytime. Think of it as your own forever kindness gallery, ready to brighten someone’s day (including yours) whenever you need it.

Absolutely! You can send a Ping to your friends and loved ones by email or SMS. Once they receive the notification, they can download the free app on either mobile or desktop. However, while desktop users can view messages and content, the Wall of Kindness in augmented reality is available on mobile devices only, as the AR experience is designed to be mobile-friendly.

Sp, you can post anything kind and uplifting! Celebrate birthdays, say thank you, share words of encouragement, shout out to your friends, send love notes, or brighten someone’s day… just because. You can even share a sweet message about your pets – adorable photos and pet love are always welcome! As long as it spreads positivity, it belongs on the Wall. Keep it kind, friendly, and feel-good – no negativity allowed!

When you send a Ping you can choose a photo to upload, take a photo or select one of our fabulous Ping Cards from the gallery. Once selected write your message, and pick the type of Ping – whether it’s a birthday shout-out, a thank you, or just a sweet note. Then, select one of our fabulous animations to bring your Ping to life! Your message arrives in a beautiful digital gift box that unwraps with animated magic. Best of all, you can preview everything before sending to make sure it’s just right.

Ping Me Happy! Instead of buying a card and a stamp, you send a Ping – a personalised, animated AR eCard that costs less, arrives instantly, and never ends up thrown away. It’s the modern replacement for a traditional card, minus the trip to the shop.

Yes, that’s exactly what Ping Me Happy is! Unlike card-ordering services that still print and post a physical card, we deliver entirely digitally. There’s no printing or postage involved, so your Ping arrives the second you hit send, not days later.

So, you can buy Pings individually on a pay-as-you-go basis, or save more with a monthly subscription or bundle plan if you’re a regular Pinger. Check out our Pricing page for full details on every plan.

Yes! Either you or the person receiving it can choose whether your Ping is public or private on the Wall. You can review this status at any time if you wish to change it.

So, an AR (augmented reality) greeting card is a digital greeting that comes to life in 3D animation when you view it through your phone’s camera – rather than staying flat and static like a normal card or email. Every Ping is built this way, so instead of just reading a message, your recipient watches it unfold right in front of them./p>

Absolutely! Because a Ping is entirely digital, it produces roughly 4g of CO2e, compared to around 29g for a traditional posted card once you factor in printing, packaging, and delivery. No paper, no ink, no waste – just happiness, sent instantly./p>

Yes! Businesses can set up their own branded, geo-located AR Wall, letting customers send Pings straight from a quick QR code scan. Businesses also earn a genuine revenue share on every Ping sent to their Wall. Head to our Businesses page to find out more.

Yes! You’ll be able to search the Wall of Kindness by email, Ping ID, or categories, whether you’re hunting for birthday Pings, thank you notes, or thinking of you vibes. Finding a Ping that makes you smile (or sharing yours with the world) is super easy! Plus, while we don’t allow comments to keep things positive and simple, there are reactions buttons you can use to show your support and spread the kindness.

Yes! We’re dedicated to keeping the Wall a positive, safe space for everyone. We actively moderate all content and take a strong stand against trolling, bullying, and cancel culture. Any content that violates our Terms & Conditions will be removed promptly. While no moderation system is ever completely foolproof, you can easily report anything inappropriate – and we’ll step in fast to take it down. Kindness and positivity only, that’s the deal!

So, we support good causes, community projects, and kindness initiatives around the world. So every Ping you send doesn’t just spread smiles – it does a little bit of good behind the scenes too.

You can purchase Pings using credit/debit cards, the App store or other secure online payment methods. Every transaction is encrypted, so your payment details are completely safe. It’s quick, simple, and hassle-free, just like sending a Ping!

Yes! We offer monthly subscription plans for frequent Pingers. Subscribers can enjoy perks like discounted Pings, early access to new animations, and exclusive seasonal designs. You can manage or cancel your subscription at any time through your account dashboard, no hidden fees, no stress.

If a Ping doesn’t reach its recipient, don’t worry! Sometimes technology hiccups happen, but our support team is ready to help and ensure your Ping gets through.

Absolutely! You can schedule Pings in advance so your message arrives exactly when you want it to. Perfect for birthdays, anniversaries, or any special moment you don’t want to miss.

Yes! All transactions are processed through trusted, encrypted payment gateways. Your payment info is never stored on our servers, so it stays private and secure.